FAQ

How Long Does It Take To Ship?

2-3 Days

Where Do You Ship From?

Our Warehouse is in San Diego

What is your return policy?

If you ordered the wrong size, style, or changed your mind, we will return or exchange it for you free of charge and even pay for the return shipping costs.

Here is how you can exchange/ return your product:

  • Send us an instant message on our website, fill out a contact us form, or send us a direct email at info@shopmahalo.com
  • Please provide us with your name and/or order number along with more information on what you need to exchange your case for, or why you need to return it.
  • We will create a return label and email it to you. We will also ship out a replacement style or size within 1 business day.

Please make sure to reach out to us within 7 days from the date you received your order, and we guarantee we will be able to return or exchange your item.

Which Charities Do You Donate to?

HAWAI'I WILDLIFE FUND
https://www.wildhawaii.org

MAUI NUI MARINE RESOURCE COUNCIL
https://www.mauireefs.org

HAWAI'I CONSERVATION ALLIANCE
https://www.hawaiiconservation.org

WHALE AND DOLPHIN CONSERVATION

How Much Do You Donate?

10% Of Profits